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Reliable Email History Recording

A better outlook for those without Outlook

Reliable Email History Recording for those not using Outlook

Reliable email History recording is a must for most Act! users, which is why Outlook integration add-ons like Act4outlook have become popular. However, with the emergence of web-based email services like GSuite & Hotmail, the number of Act! users forsaking Outlook is growing, and we wanted to provide them with a centralized solution for email History recording that was easy to deploy & maintain and, most importantly, worked.

Enter Link2mail, the latest product in our Linktivity Suite, brought to you by the makers of Act4outlook.

Link2mail provides an online solution configured within Linktivity and then writes the email History to Act! from a single Windows utility installed on your network. The connections to the database are the Act! Web API or K-API, and wholly configured online. All the global settings, users, and user preferences are configured within Link2mail, and then synced to the Windows utility. The advantage of this setup is simple. All the accounts are managed in one place without ever having to go to the Windows server to configure anything. Just set it and forget it. 

Moreover, after the Windows utility is deployed once, there is nothing more to install anywhere. No plugins, no having to touch every user's computer, nothing. The first Linktivity user sets up their account, the global preferences, and then the rest of the users. There is nothing to teach your users because everything works in the background.

Buy more to save more!

Now you can get a higher discount when purchasing more subscriptions for all users you manage. Plus, they don't expire until they are activated and assigned to a user.












System Requirements & Subscription Terms

  • A current Act! subscription (Act! v18 or higher)
  • Act! security role of "Standard" or higher, with WebAPI permissions assigned
  • Act! Premium Cloud or Act! Premium with a WebAPI URL, or locally install Act! Connect Link
  • Act! WebAPI v1.0.409.0 or K-API
  • All prices listed are in USD, and billed per user/per database

Fast facts every Act! user should know:

No software for the users to install or learn

Link2mail is setup online, and the Windows utility gets installed once in the office, that's it. No plugins to install on any user's computer, or anything for them to learn. They just email as they normally do, and Link2mail takes care of the rest.

Works with Web, Macs, and mobile devices

Life on the cloud is sunny again! Link2mail offers reliable History recording for Act! for Web users on PC's or Macs, with or without Outlook. Previously Mac users were stuck because all the plugins were made for Windows, but Link2mail does use plugins.
You can even safely email from any mobile device and Link2mail will record it to Act!

Easy for larger deployments

Larger deployments can be configured quickly in one centralized place without touching anyone's computer or training anyone on the addon's use. In fact, after the Windows utility is installed, you never need to configured it again as updates are synced from Linktivity.

You can also setup default preferences, and then al subsequent users can be configured similarily.

Supports incoming and outgoing emails, and advanced attachment options

Get your choice of automatically attaching incoming or outgoing emails or both, and the History types of each. You can also configure the way Link2mail records Histories to act, like subject, subject & body, subject, email, body & attachment.

You can create blacklists and exclusion fields, as well as whether you wish to include users in email recordings.

No security or load behaviour issues with plugins

There is nothing worse than relying on a plugin that starts working and then later stops after an Office or anti-virus update. Or having to overcome network security to install the plugin in the first place. With Link2mail there is nothing to install, so no load behaviours or security rules to contend with.

Records email History without Outlook

Outlook integration is great if you have Outlook but if you use web-based emails like Gmail, Hotmail, Yahoo, or some other similar service, you didn't have many options before Link2mail.

No more History duplication

With Link2mail you can safely disable all other Outlook integration services, and use Act! on as many computers as you wish, in Windows or Web, and Link2mail will only record the email History once to the database.

Easy to manage licensing for users

With Link2mail, managing user licensing has never been easier. If one user leaves, simply transfer their subscription to a new user, or hold it for later. Adding a user is just as easy as you can apply a subscription very easily from the online Link2mail user dashboard.

The more licenses you buy, the more you save

All our Linktivity products are designed for quantity discounts, but Link2mail makes it easier than most. Simply calculate the number of users you need in advance, and purchase the blocks with the biggest discounts.

Link2mail setup process and how it works

  1. Create yoLink2Mail new tile side view5 noshadow comingur Linktivity trial account HERE, and then enter your API & database settings
  2. Once that is complete, click the Link2mail icon on the left Navbar
  3. Click NEW to follow the email account setup for each user you'll be managing for Link2mail
  4. Once that is completed, download the Windows utility.
  5. Install that utility to the computer or server, and add your unique API key created by Link2mail. Once you click "Start", there is nothing to configure because all the settings are online in Link2mail.
  6. This Windows utility will then monitor the email flow through those email accounts and write History to any Contact records it recognizes through the Act! Web API.
  7. The utility will also check with Linktivity to confirm if any account updates or available.

That's all there is to it. We've designed this service to be easy to manage and configure centrally. Check out some of the images of Link2mail in our gallery below. Link2mail will be available starting March 13th, 2023.

Link2mail Gallery

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Reliable History recording for web-based email users,
as well as Mac users!

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